FAQ

How do I become an Addict Club member?
It’s easy! Sign up here at tokyojoes.com.

What are Addict Club points and how do I redeem them?
Addict Club members will be awarded points for each purchase made at Tokyo Joe’s. One point per dollar spent*. 150 points will automatically be converted into a Addict Club reward. Rewards expire 60 days for the award date.

Special rewards will be given periodically with their own expiry dates.

Each year on your half birthday you will be given a reward for a free entrée. We will remind you via email.

Do I receive points for everything?
No, not everything, you will not receive points for taxes, delivery fees and gift card purchases.

Do I get points for buying a gift card?
No, but you get points for purchases made with a gift card.

How do I earn points when I make a purchase?
Just let us know when you make the purchase and we can add points using your phone number or make sure you are logged in to your Addict Club account when making an online or mobile app purchase.

Will my rewards expire?
Rewards earned through purchases will expire in 60 days. Special rewards are unique limited time offers. We will let you know the time frame when you get the reward.

What are you going to do with my information?
We use the information to help create special offers and communicate them to you.

Can I use my account at any Tokyo Joe’s Restaurant?
Yes, you can use your Tokyo Joe’s Addict Club account at any location. Some special rewards may be location specific.

How do I know how many points I have?
You can log into your account on tokyojoes.com to see your current point balance or see it in our mobile app.



Order Online